Frequently Asked Questions
- If it’s a newly installed meter; Input the 40 Digit Activation code sent along with the credit token.
- If there is a change in tariff from your Disco; input the 40 Digit Reset code sent along with the credit token.
- If the User interface Unit (UIU) Device isn’t connecting to the meter; Lodge complaint at the nearest customer service center to you.
- The minimum vending request on your first recharge is usually the cost of the energy units provided during meter installation
- It could also be charges for the current month.
- Customers under Ikeja Electric Disco can apply through “https://map.ikejaelectric.com”
- Kindly visit the official websites for Disco’s serving your current location and follow guidelines provided.
Beneficiaries of the NMMP (National Mass Metering Program)will not be required to pay for the installation of meters.
